Shipping policy

1. Shipping Methods: We offer various shipping methods to ensure prompt and reliable delivery of your orders. The available shipping methods are:
   • UPS - 2nd Day Air
   • UPS - Next Day Air
   • UPS - Ground
   • USPS - Priority Mail

2. Shipping Locations: We currently ship to addresses within the United States. For international shipping, please contact our customer support for assistance.

3. Order Processing Time: For in stock items orders are typically processed within 3-5 business days. Please note that processing time may be longer during peak seasons or holidays.

4. Shipping Costs: Shipping costs are calculated based on the total weight, dimensions, and destination of the package. The shipping cost will be displayed at the checkout before completing your order.

5. Tracking and Delivery Confirmation: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or through the designated shipping carrier's website.

6. Delivery Timeframes: The estimated delivery timeframes mentioned above are approximate and may vary depending on factors such as weather conditions and carrier delays. We strive to deliver your orders within the estimated timeframes, but we cannot guarantee specific delivery dates.

7. Undeliverable Packages: In the event that a package is undeliverable due to an incorrect address provided by the customer or other reasons beyond our control, the customer will be responsible for any additional shipping fees incurred for re-delivery or package return.

8. Damaged or Lost Packages: We take utmost care in packaging and shipping your orders. However, if your package arrives damaged or is lost in transit, please contact our customer support immediately. We will work with you to resolve the issue and initiate any necessary claims with the shipping carrier.

9. Shipping Restrictions: Certain items may be subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. It is the customer's responsibility to ensure compliance with any applicable laws or restrictions regarding the shipping of specific products.

10. Changes to Shipping Policy: We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any further questions or need assistance regarding our shipping policy, please don't hesitate to contact our customer support at store@tndreams.com or 863-853-7155